Customer Service - Finnish speaking

Do you speak fluent Finnish, have an interest in beauty industry and know your way around in the digital world? Then you might be exactly the person we are looking for!
Scroll to content

We are now looking for an organized and customer-oriented team player to join our fantastic customer service-team at Maria Nila, based in central Stockholm. 

As a member of the team, you will be of great importance to the whole office and will oversee the support towards the Finnish market as well as be a part of our digital support on social media and e-commerce.

 

Who are we searching for?  

As a Customer Service member, we see that you like to take your own initiatives, work effectively and are very service-minded. The role suits you who like to work independently, as well as in close connection to your colleagues. Knowledge in the English language is key, since you will communicate with international customers as well.  

 

What do we offer?

We offer a dynamic and fun work environment based in a nice central location in Stockholm. The Customer Service team at Maria Nila is tightknit team, working close to many other departments, marketing and sales in particular. 
For the right person, there will be great opportunities within our growing company. The work is based Monday-Friday 8.00-17.00

 

Key responsibilities include:

  • Key responsible for the Finnish Customer Support both to sales, merchants and consumers.
  • Back up for the other markets when needed.
  • Be a part of the Nordic switchboard and handle incoming e-mails and phone calls.
  • Be a part of the digital support on social media and website.
  • Administrating report sheet and information to the sales team.

Qualifications:

  • Great knowledge in the Finnish, Swedish and English language.
  • Good Communication skills.
  • Good innovation skills and a problem solver.
  • Knowledge in ERP/Order systems (Preferably Pyramid).
  • Interest in the beauty industry is a plus.
  • Structured - with an eye for details.

 

Title: Customer Service Representative 
Position: 12 months contract, with possible extension
Placement: Maria Nila HQ central Stockholm
Start: Immediate

 

Or, know someone who would be a perfect fit? Let them know!

Stockholm Head Office

Östermalmsgatan 19
114 26 Stockholm Directions contact@marianila.com 042-453 47 00 View page

What do we offer?

An exciting and rewarding work in a young team. Here you will have the opportunity to influence and make a big difference. A company where your performance and skills are valued and seen.

  • Work with a great team of doers and creators

    Our day-to-day work is led by a company culture that guides us to Be Ambitious, Act Friendly and Take Ownership, where our key values within sustainability, innovation and family culture goes into every detail of our work. For the right person, there are great opportunities ahead!

  • Work with a socially responsible brand

    At Maria Nila you work with cruelty-free, animal and climate friendly, and colour-protecting haircare products. We develop and produce our own products and have our own fulfillment center, warehouse and factory in Sweden.

    The philosophy of choosing friendly does not stop at the products. With charity as one of our core pillars, we believe in a workplace where we must take responsibility for animals, the environment, and our future generations.

    We want you to be part of our friendly journey.

Teamtailor

Applicant tracking system by Teamtailor